Rock Bottom Golf - Returns not honored

1 comment
Not resolved
3.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Update by user Jan 26, 2017

The day after I complained to P,C. I recd my refund.Thank you

Original review posted by user Jan 13, 2017

bought an Adams driver Ordered lh & recd rh Returned club & paid $7.00 fee. Now they have gone invisible,Have purchased several clubs &a bag and had no problems in the past.Issue is impossible to reach these guys to get proper club.Service & quality has truly been exceptional.

You would think that they would like to do the same when an issue occurs.

in the future I will definitely look at reviews before making a mail order purchase.Will not give up and will continue my efforts to get the correct club.It is obviously a big operation . One would think that they would take pride in their operation

Product or Service Mentioned: Adams Golf Driver Golf Club.

Reason of review: Order processing issue.

Monetary Loss: $79.

Preferred solution: Deliver product or service ordered.

I liked: Quick service quality merchandise in original packing.

I didn't like: Customer service.

Comments

LadyScot
Naples, Florida, United States #1270374

Did you prove they got the return?

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